Intelligent communication for the modern world

We are New Zealand's only AI-powered VoIP provider, helping businesses and users deliver exceptional customer experiences through our AI-enhanced Cloud Phone System.


Learn More VoIP Plans

AI Enhanced Communication Suite

Our revolutionary AI technology is used throughout our communication suite.

Voice Calling

Hero Internet's world-class VoIP platform delivers crystal-clear, high-definition voice calls, ensuring seamless communication.

AI Voice Tools

New Zealand's only voice AI platform, offering cutting-edge features like call transcriptions and sentiment analysis for businesses.

Cloud PBX

Hero Cloud PBX provides a flexible, scalable phone system hosted in the cloud, offering enterprise level features to any business.

SIP Trunks

Our flexible, enterprise-grade SIP trunking service provides PSTN connectivity any SIP or IAX2 based PBX platform.

Phone Numbers

We provide all types of DID numbers for Australia and New Zealand, including local, non-geographic and toll-free numbers.

Unlimited Broadband

Experience lightning-fast, business grade internet with our unlimited fibre broadband plans—providing speeds of up to 2Gbps!

Web Conferencing

Elevate your meetings with Hero Internet's web conferencing - HD video, audio, screen sharing, and seamless collaboration!

Microsoft Teams Calling

Our cost-effective Microsoft Teams calling plans offer built-in redundancy, SIP twinning, and advanced AI features.

Mobile Calling Apps

Replace or supplement handsets with Hero Connect, our free VoIP softphone for Voice, IM, Presence, and remote work.

VoIP Phones

Visit our online store to buy VoIP phones, headsets and other equipment from Yealink, Grandstream, and Fanvil.

Auto Phone Provisioning

Leverage our auto provisioning service for VoIP phones from top brands like Yealink, Grandstream, and Fanvil.

SMS

Hero's SMS Gateway delivers fast, reliable, and scalable messaging solutions for seamless customer engagement and automated alerts.

We are New Zealand's most advanced Voice Platform

The team at Hero Internet have been delivering world-class VoIP services for over 20 years. As the only VoIP provider in New Zealand with integrated AI technology, Hero is dedicated to being at the forefront of voice solutions.

We pride ourselves on providing enterprise voice features to businesses of all sizes, with a focus on continuous development and innovation to ensure reliable, cutting-edge communication services.

See Features

Big Business Features

With dozens of advanced features, we deliver all you need in an enterprise phone system.

Pioneers of AI Voice

As New Zealand's only AI voice platform, we're at the cutting edge of AI voice technology.

Constant Innovation

Invest in Hero Internet for future-ready solutions—constantly evolving with emerging trends.

Ultimate Flexibility

We offer flexible solutions and pricing—pay only for what you use, tailored to any need.

Intelligence

Our services include analytics to optimise your business and keep communication cost-effective.

Unmatched Support

We provide unmatched support via phone, email, chat, and a comprehensive help centre.

A business owner walking in Auckland, talking on the phone, using Hero's Cloud PBX to work remotely.

Big Business Features

Hero Internet provides solutions that scale from Small Business to Large Enterprise. From home offices to advanced Call Centres.

AI Receptionist and Auto Attendant

Call Recording

Global Address Book

Advanced Voicemail

Call Queues

Call Centre Dashboard

Hunt Groups

Call Analytics

Music on Hold

and many more...

Cloud PBX features in-depth
Business owner in the office using Hero's AI Voice to improve business efficiency.

Enhanced by AI

Hero Internet is on the cutting edge of AI voice technology, providing solutions that enable business to deliver exceptional customer experiences.

Call Transcription

Sentiment Analysis

AI Voice Attendants

Language Translation

Voicemail Transcription

AI Text to Speech

AI features in-depth

Unprecedented Value

We provide the best value communications suite in the market

Free Extensions

Connect as many phones as needed at no extra cost. Pay only for the phone numbers you use.

Lowest Calling Rates

Our calling rates are the lowest in the market, helping you create a cost-effective communication strategy.

No Lock-in Contracts

Our pre-paid pricing model offers flexibility with no lock-in contract, keeping you in control.

No Hidden Costs

Our pricing is clear and straightforward. Calling bundles help you predict and manage costs easily.

See Pricing Plans

Testimonials

Hero Internet are by far the most professional and knowledgeable SIP trunk providers in the market, nothing is ever too much! Simple to use portal that enables fast redeployment and changes, backed by a great team with excellent support.

Chris Carter

IT Manager & Zuuma Finance


Moving from ISDN to SIP was daunting, but the team at Hero Internet made it effortless. We now save over $1000 a month in communications costs! Thanks Guys.


Kevin Fox

Director, Maximum Car Credit


For the last 18 months, Hero has provided our phone service across five locations without any issue or downtime. The ability to manage the service and functions online is such a time-saver. And we've saved a significant amount of money too!

Adam Stephenson

Falls and Dale Holiday Cottages


I have to say since joining Hero, I have been so impressed with the service and support. I would say is one of the best companies I have ever had the pleasure of working with.


Stephen Busuttil

General Genetics


With Hero’s offering we slashed costs and improved our overall Unified communications. Uptime is incredible and voice quality amazing, I can now enable staff to work from home, with peace of mind compliance is adhered to!

Robert Fox

Water Care Services


Hero Internet have been fantastic and helped us out every step of the way. Being a charity, NHSound reached out and the best answered. Why would we look anywhere else?


Nathan Edwards

NHSound


Single Line VoIP Plans Terms

Single Line Plans include ALL Cloud PBX and AI Voice Lite features.

Included minutes apply to each phone number individually. To share minutes across all of your phone numbers, please choose one of our Office Bundles.

Cloud Line

$4 / month ($4.60 incl GST)

  • Choose a local NZ phone number
  • Or port your own number
  • Includes one calling channel
  • Unlimited free inbound calls
  • Pay as you go calling:
    • See Rates
Start Free Trial

Flexi Power

$10 / month ($11.50 incl GST)

  • Choose a local NZ phone number
  • Or port your own number
  • Includes one calling channel
  • Unlimited free inbound calls
  • 300 calling minutes (5 hours) to:
    • - NZ & AU Fixed/Mobiles
    - 70+ Overseas Destinations
Sign Up

Flexi Power

$20 / month ($23.00 incl GST)

  • Choose a local NZ phone number
  • Or port your own number
  • Includes one calling channel
  • Unlimited free inbound calls
  • 720 calling minutes (12 hours) to:
    • - NZ & AU Fixed/Mobiles
    - 70+ Overseas Destinations
Sign Up

Office Bundles Terms

Office Bundles include ALL Cloud PBX features and AI Voice Lite features.

Included minutes are shared across all phone numbers and extensions on your account.

Business SOHO

$25 / month + GST ($28.75 + GST)

  • 2 x Phone Numbers
  • 5 x calling channels
  • Unlimited free extensions
  • Unlimited free inbound calls
  • 500 calling minutes to:
    • - NZ & AU Fixed/Mobiles
    - 70+ Overseas Destinations
Sign Up

Business Starter

$50 / month + GST ($57.50 incl GST)

  • 5 x Phone Numbers
  • 10 x calling channels
  • Unlimited free extensions
  • Unlimited free inbound calls
  • 1000 calling minutes to:
    • - NZ & AU Fixed/Mobiles
    - 70+ Overseas Destinations
Sign Up

Business Pro

$100 / month + GST ($115 incl GST)

  • 10 x Phone Numbers
  • 20 x calling channels
  • Unlimited free extensions
  • Unlimited free inbound calls
  • 2000 calling minutes to:
    • - NZ & AU Fixed/Mobiles
    - 70+ Overseas Destinations
Sign Up

Build your own Plan Terms

Plans dont suit your needs? With Hero Internet, you can choose and pay for only the services that you need

Cloud Line

$4 per user / month ($4.60 incl GST)

  • Choose a local NZ phone number
  • Or port your own number
  • Includes one calling channel
  • Unlimited free extensions
  • Unlimited free inbound calls
  • PAYG Calling Rates
  • or choose a calling bundle
Start Free Trial
Add any additions

Calling Channels

$2 / month
($2.30 incl GST)

NZ/AU Numbers

$4 / month
($4.60 incl GST)

Other Numbers

International - $5
0800 - $4
and more

Choose a calling bundle (shared across all users)

Includes calls to NZ & Australia fixed/mobiles & over 70 international destinations.

300 minutes 600 minutes 1500 minutes

$15


($17.25 incl GST)

$29


($33.35 incl GST)

$70


($80.50 incl GST)

Additional calling bundles available on request

Looking to try us out?

Check out our pricing below and register for a free 30 day trial

Start Free Trial

Contact

Have questions? Please contact us using any of the options below.

Address

Level 9, 220 Queens Street, Auckland 1010, New Zealand

Call Us in New Zealand

0800 YOUR HERO (0800 968 743)

Call Us from Overseas

+64 9 242 0001

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